The National Central Cooperative Bank Ltd

1921 से भरोसे का प्रतिक भरोसे का बैंक

Member of

DICGC

Licensed by

RBI

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Customer Awareness

Empowering our customers with knowledge, transparency, and financial literacy for informed decision-making.

Educational Videos

Watch our informative videos on financial literacy and customer awareness programs.

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Customer Awareness Video

Financial Literacy Video

Banking Awareness Video

Financial Literacy Programs

We believe in empowering our customers with financial knowledge to make informed decisions and achieve their financial goals.

Basic Banking

Learn the fundamentals of banking, account types, and basic financial services.

• Understanding different account types
• How to read bank statements
• Basic transaction procedures
• ATM and digital banking basics

Savings & Investment

Discover smart ways to save money and make informed investment decisions.

• Building emergency funds
• Understanding compound interest
• Introduction to mutual funds
• Retirement planning basics

Loan Awareness

Understand different types of loans and how to manage debt responsibly.

• Types of loans available
• Interest rates and calculations
• Credit score importance
• Debt management strategies

Your Rights as a Customer

We are committed to protecting your rights and ensuring fair treatment in all our banking services.

Right to Information

Clear disclosure of terms and conditions
Transparent fee structure
Regular account statements
Privacy policy and data protection

Right to Fair Treatment

Non-discriminatory practices
Grievance redressal mechanism
Professional customer service
Secure banking environment

Need Help or Have Questions?

Our customer service team is here to help you with any questions about our services or your rights as a customer.

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